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Shipping & Taxes

Where do we deliver? How much do deliveries cost and what is the time for shipping deliveries?
We currently perform deliveries only in Romania. We work with several fast courier companies and orders
will ship out between 1 to 10 business days from ordering date. The delivery cost is 38 lei, this being a
fixed cost. For orders with a value higher than 450 lei, the shipping is free.

What happens if I am not at home when my delivery is made? If you cannot attend to the delivery,
the courier will inform you about the undelivered package.

This means that he will provide you all the necessary information in order to pick up your package thereafter.
It is very likely that before the delivery, you will receive a text message or a telephone call from the courier.

My delivered order is missing an item. What should I do?
You didn’t receive all your ordered items? Do not worry, it is possible that the order may have been sent in
more parcels. Once your order has shipped, you will receive a confirmation email all the necessary details
regarding your parcels tracking.